# Profiles
**What this covers**
- Traveller-Portable data (contact, passports/visas, memberships, traveller uploads)
- Agency-Retained data (curated preferences, notes, quotes, bookings, pricing/analytics)
- Owner of Record (OOR) rules and exports vs transfers
**Quick rules**
- Exports deliver **portable** data to the traveller; agency-retained data is never exported.
- OOR changes only via commercial transfer.
- Prefill to a new agency is **opt-in** and portable-only.